The Global TechMasters competition, for passenger cars, is held once every other year in Germany and brings together teams from other countries to compete and prove which country is the best. Through a series of competitions, MBUSA will select a team to represent the USA in Germany. This competition within USA is known as The Mercedes-Benz Stars of Service Championships 2011 / 2012.

With over 1,500 Service Advisors and 6,000 Service Technicians currently registered, we have designed multi-round competitions. The action begins for all Service Advisors and Service Technicians with an online application test that will test your Mercedes-Benz product knowledge and other key customer handling areas. Service Advisors and Service Technicians will complete an 80 question online knowledge evaluation. The top 600 Service Technicians will be selected to proceed to the advanced online application test later in 2011 based on their test score. The top 60 Service Advisors will be selected to proceed to the local quarter finals in 2012 based on their test score.

Participants will navigate through the online test, which consists of several test modules that cover all aspects of Mercedes-Benz technology, workshop practices and customer handling skills.

The online test is suitable for all Service Technicians, Service Advisors and Assistant Service Managers. We request that you devote your time and concentration to this test from beginning to end in one sitting. The entire test requires approximately 2 2 hours for Service Advisors or Service Technicians to complete.
 
Let there be no doubt, you're in it to win it!

Good luck.

To go to the Service Technician online test, please click here.

To go to the Service Advisor online test, please click here.


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Requirements:
Internet Explorer 6.0 (or higher),
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This site best viewed at 1024x768 monitor resolution

 

Need help?
If you have questions, concerns, or need further assistance, please contact the Mercedes-Benz Stars of Service team via email at mbstarsofservice@mbusa.com. Please be sure to provide your name, MBUSA ID number, and contact information.





2012 Mercedes-Benz USA, LLC